Recruitment
Five signs your hiring process needs a reset
Slow, inconsistent hiring costs good candidates and manager time. Here are five signs it is time to rethink your process.
Performance
Making performance reviews worth the time
Reviews fail when they are annual, one-directional, and disconnected from day-to-day work. Here is a lighter approach.
Most people can recall a performance review that felt pointless. Usually the problem is not the form — it is the rhythm around it.
Make feedback regular
If the first detailed feedback an employee receives is at the annual review, the review is doing too much work. Short, regular check-ins take the pressure off both sides.
Separate development from evaluation
Conversations about growth and conversations about rating are different. Mixing them makes people defensive and less open.
Be specific
"Good communication" is hard to act on. "You kept the client informed during the delay, which avoided escalation" is something a person can repeat.
Prepare both sides
Give employees the questions in advance. A review should be a discussion, not an ambush.
Close the loop every time
Every review should end with two or three specific, agreed actions — and a date to revisit them.
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